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SHIPPING & PAYMENT POLICY

Last updated: May 26, 2026

1. Shipping Information
Orders placed through www.bychristo.com are processed and fulfilled through authorized logistics and fulfillment partners located in Germany acting on behalf of BYCHRISTO LTD. Operational services may include storage, packaging, product filling, labeling, shipping, and returns handling.

2. Shipping Availability
Shipping availability may vary depending on destination country, customs regulations, carrier restrictions, or operational limitations. We reserve the right to restrict or refuse shipping to certain regions or countries where necessary. Customers are responsible for ensuring that products may legally be imported into their destination country.

3. Processing Times
Orders are generally processed within 2-5 business days after payment confirmation. Processing times may vary during peak periods, holidays, promotional campaigns, or due to operational circumstances.

4. Delivery Times Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary depending on:
• destination country
• customs processing
• shipping carrier delays
• weather conditions
• and other factors outside our control

5. Shipping Carriers
Orders may be shipped using third-party shipping carriers and logistics providers selected by BYCHRISTO LTD or its authorized fulfillment partners.

6. Customs Duties and Import Taxes
For international shipments outside the European Union, customs duties, import taxes, handling fees, or other local charges may apply. Unless otherwise stated, these charges are the responsibility of the customer. BYCHRISTO LTD is not responsible for delays caused by customs authorities.

7. Failed Deliveries and Incorrect Addresses
Customers are responsible for providing accurate shipping information. If an order cannot be delivered due to incorrect address details, refusal of delivery, or failure to collect the shipment, additional shipping or handling charges may apply.

8. Payment Methods
Payments may be processed through secure third-party payment providers including:

• Shopify Payments
• Stripe
• PayPal
• Klarna.

Only payment methods displayed during checkout are available for a specific order.

9. Payment Security
Payment transactions are processed through external secure payment providers. BYCHRISTO LTD does not directly store full payment card details on its servers.

10. Fraud Prevention
We reserve the right to refuse, suspend, or cancel orders where fraud, unauthorized activity, suspicious transactions, or payment verification issues are suspected. Additional verification may be requested before shipment.

11. Contact Information

BYCHRISTO LTD
Exo Vrysi
PARADISE 3, Office 203
8047 Paphos, Cyprus

Registration Number: HE 485168
Email: info@bychristo.com
Telephone: 00357 97 554953